How do I apply for an apartment at {{ community.name }}
Apply easily online through our <a href="https://www.villageatcrossgates.com/application/" class="faq-link">application page</a>, or visit our leasing office in person. After submitting your application, you’ll receive a confirmation email and can schedule a tour.
What are the application requirements and fees?
You’ll need valid ID, proof of income, and consent for a credit/background check. A non-refundable application fee applies; contact us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a> for the current amount and security deposit details.
What is the application process and how long does it take?
Application processing typically takes one to two days after the online application and applicable fees are submitted.
How can I schedule a tour or get in touch with {{ community.name }}?
You can call us at <a href="tel:8336915786" class="faq-link">833-691-5786</a> or <a href="https://www.villageatcrossgates.com/contact_us/#appointment" class="faq-link">schedule a tour online</a> — our leasing team is happy to help.
Do you offer self-guided tours?
Yes, self-guided tours are available at Village at Crossgates. Contact the leasing team for current tour instructions and availability.
What floor plans are offered at {{ community.name }}?
We offer one, two, and three-bedroom apartment homes. Visit our <a href="https://www.villageatcrossgates.com/floorplans/" class="faq-link">floor plans page</a> for current availability.
Can I tour a floor plan online?
Yes! You can preview our layouts on the <a href="/floorplans/" class="faq-link">Floor Plans</a> or <a class="faq-link" href="/community_tour/">Community Tour</a> pages.
What amenities are available at {{ community.name }}?
{{ community.name }} offers a fitness center and thoughtfully designed apartment homes with all-electric kitchens, central air and heating, washer and dryer connections, walk-in closets, extra storage, and private balconies or patios. Additional features include dishwashers, microwaves, pantries, ceiling fans, vaulted ceilings, and cozy wood-burning fireplaces. Updated apartments are also available. Explore our full <a href="https://www.villageatcrossgates.com/amenities/" class="faq-link">amenities page</a> and <a href="https://www.villageatcrossgates.com/gallery/" class="faq-link">photo gallery</a> to learn more.
Are the apartments pet friendly?
Yes! We love pets of all shapes and sizes. {{ community.name }} welcomes all breeds and sizes, with a two-pet maximum per home. Visit our <a href="/pets/" class="faq-link">pet page</a> for details.
Do you offer in-unit laundry, on-site laundry, or both?
Apartment homes include washer and dryer connections.
Are the apartments furnished, unfurnished, or both?
Apartments at Village at Crossgates are unfurnished.
How are packages delivered at your property?
Packages are delivered to residents’ front doors. The leasing office does not accept resident packages.
Is there access to public transportation?
Please check with our leasing team about nearby public transportation options. Explore our <a href="https://www.villageatcrossgates.com/neighborhood/" class="faq-link">neighborhood page</a> for more on the area.
Where is {{ community.name }} located?
We’re located at <a href="https://www.google.com/maps/search/?api=1&query=330+Cross+Park+Drive%2C+Pearl%2C+MS+39208" class="faq-link" target="_blank">{{ community.address }}</a>, on the Pearl/Brandon line. Residents enjoy convenient access to shopping, dining, parks, schools, and major commuter routes.
What elementary school(s) is your property zoned for?
Village at Crossgates is currently zoned for Pearl Lower Elementary School, Northside Elementary School, and Pearl Upper Elementary School. School attendance zones may change, so families should verify current assignments with the local school district.
What middle school is your property zoned for?
The community is currently zoned for Pearl Junior High School. Prospective residents should verify the current assignment with the local school district.
What high school is your property zoned for?
Village at Crossgates is currently zoned for Pearl High School. School attendance zones may change, so families should verify the current assignment with the local school district.
What shopping centers and/or grocery stores are nearby?
Nearby grocery and shopping options in Pearl include Walmart and Kroger. Explore our <a href="https://www.villageatcrossgates.com/neighborhood/" class="faq-link">neighborhood page</a> for more.
What restaurants are close to your property?
Restaurants and cafés near Village at Crossgates include Starbucks, 7 Brew, Chipotle, and more. Explore our <a href="https://www.villageatcrossgates.com/neighborhood/" class="faq-link">neighborhood page</a> for more.
What local attractions or landmarks are nearby?
Popular destinations near the community include the Brandon Amphitheater and the Outlets of Mississippi. Explore our <a href="https://www.villageatcrossgates.com/neighborhood/" class="faq-link">neighborhood page</a> for more.
What should new residents expect on move-in day?
On move-in day, new residents receive an overview of the welcome folder, complete an Entergy form to transfer electric service, pay the prorated amount due, and receive their apartment keys.
What is your move-out process?
Residents must provide 60 days’ notice, schedule a move-out walkthrough, and return all apartment keys.
When is rent due each month?
Rent is due on the first day of each month and is considered late after the fifth.
Which utility company provides service for your property?
Entergy provides electricity, and the City of Pearl provides water service.
Which internet or cable companies serve your property?
Internet and cable providers include Comcast and AT&T. Residents should verify service availability directly with each provider.
What utilities are included in the rent?
Rent covers access to all amenities, but utilities—such as water, electric, and internet—are typically billed separately.
How can I pay rent?
Residents can pay rent through our secure online portal or in person at the leasing office. We also offer FlexPay or other payment programs to help you split rent into smaller, manageable payments.
How much is the security deposit?
Applicants may choose a $250 nonrefundable waiver fee or a refundable security deposit equal to the first month’s rent. A $500 conditional fee may also apply. Applicants should confirm the fees and deposit requirements that apply to their application.
Does your community require renters insurance?
No, renters insurance is not required at Village at Crossgates. Prospective residents should verify current insurance or liability-coverage requirements with the leasing team before signing a lease.
Do you offer move-in specials?
We occasionally offer limited-time leasing specials. These change frequently, so please contact us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a> or visit our <a href="/specials/" class="faq-link">specials page</a> for the most up-to-date information.
Are short-term or flexible leases available?
Yes! We offer flexible lease terms to fit your needs. Reach out to our team to learn more about availability and lease options.
What happens if a resident needs to break their lease early?
Residents who need to terminate their lease early must provide 60 days’ notice and pay a lease-termination fee equal to two months’ rent. Residents should review their lease for complete requirements.
How do I submit a maintenance request?
Maintenance requests can be submitted anytime through the resident portal or by contacting the leasing office at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a>.
Are emergency maintenance services available?
Yes. {{ community.name }} provides 24/7 emergency maintenance services for urgent issues.
